Our Services
Put Personal Touch Communications to work for you! Our advanced phone answering services enable your office to go with you no matter where you are!

Eliminate the need for phones, faxes, copiers and hardware!

A Personal Touch Communications has the technology to support your “virtual office”. Our professionals answer your phones, set your appointments and dispatch your service calls. Vital information is forwarded immediately via phone, fax, e-mail or text messaging to your wireless device(s). Our voicemail services are easily integrated into your existing in-house voice mail ensuring immediate assistance is provided. Your customers will always hear a live secretary on the other end of the telephone line.

We provide peace of mind

Your time is valuable, but when emergency situations arise, you need to be available. Our professionals separate day-to-day calls from high priority calls that require prompt/urgent attention. All calls are handled with respect and professionalism!

We’re always “on call”, “online” and ready to respond…

Our live 24/7 Answering Service answers your phones and takes messages as though we’re right there in your office! Our telephone secretaries are capable of providing the following services:
 
• Internet Access to Customer’s Websites
• Radio Enable Capability
• Booking of Reservations
• Internet Access to Support/Enable Order Entry
• Voice Mail (Stand Alone)
• 800#'s Provided
• Web-Enable Websites provided to us
• Voicemail (Revert back to an Operator)
• Caller ID Displayed for Customer/Operator use
• Fax on Demand or Designated Faxing
• Class Registrations with an RSVP line
• Help Desk Capability
• Customized Scripting
• All telephone calls are recorded for Quality Assurance
• E-Mail Messaging Service
• Surveys/Polls
• Text Messaging Service to Cell Phone(s)
• Dealer Locate (with customer data base)
• Alpha Numeric and Digital Paging
• Appointment Setting
   
Contact Personal Touch Communications today for custom answering solutions for your business!
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